Complaints

At Stone by Stone Therapy, we are committed to providing a high standard of care and support. However, if you feel that we have not met your expectations or have any concerns about our services, we encourage you to share your feedback. Your input is invaluable in helping us improve and maintain the quality of our work. Complaints will be handled with professionalism, confidentiality, and sensitivity. Please contact us directly via email or phone, and we will aim to address your concerns promptly and effectively. Your voice matters to us, and we are here to ensure your experience is a positive one